Enterprise deployment
Discovery to production to governance. Full path.
OpenAI · Forward Deployed Engineer (Zurich)
Turning frontier AI into production across startups and large organisations. AI Lead at Zurich Airport, founder of KI-Unlocked, helping 10+ companies become AI-native. GPT-3 since 2020, with 15+ AI applications built.
Why me
Discovery to production to governance. Full path.
15+ products. Agents, RAG, voice AI, eval loops.
Translate between executives, engineers and end users to keep projects moving.
Voice AI for 85K annual calls. Discovery through formal tender.
~85K
calls/year
8 FTE
call center
Regulated
environment
My role
Discovery · Use-case prioritisation · Architecture and prototype · Vendor evaluation · Governance
Outcome
PoC in two weeks. Formal tender initiated. Procurement ongoing.
Three codebases merged into one foundation for 35K employees.
35K
employees
3 to 1
codebases merged
My role
Rebuilt app foundation in one month · Consolidated architecture for faster rollout · Designed engagement loops
Outcome
Shipped. Externally quoted at CHF 350K. Scalable base for future features.
Company knowledge base powering proposals and project intelligence.
98%
accuracy rate
60%
time saved per proposal
My role
PoC ready before first sales meeting · OCR + model routing + RAG pipeline · Secured paid workshop, now in delivery
Outcome
Won trust before the first meeting. Knowledge base live. Proposal automation next.
Five stages. Pick one to see the layer, what runs, and what blocks it.
Discover
Layer: Intake
Map stakeholders, data boundaries and who can say yes.
What runs
Call arrives, language detect, intent classify
What blocks it
Procurement cycles and too many stakeholders, no single owner.
Personal products. AI infrastructure, voice, human intelligence.
Browser-side PII stripping before prompts reach any model. Zero bytes to any server.
RAG + OCR pipeline connecting project history, decisions and expertise across offices.
Context layer decoding tone, personality and culture before generating responses.
12 min walk · passport control ahead
Contextual AI companion for the full airport journey. Real-time, location-aware.
Communication rules and social nuances of Asian cultures. Duolingo meets Grammarly.
AI role-play for sales, negotiations and difficult conversations. Real-time feedback.
“I never told you how we first arrived…”
Voice AI that captures family stories and preserves them across generations.
30 minutes. I'll walk you through a live deployment, the decisions behind it, and where I think OpenAI's enterprise play should go next.