OpenAI · Forward Deployed Engineer (Zurich)

LinkedIn

Great pilots die in legal review. I'm the person who gets them live.

Head of AI at Zurich Airport. I write Python and TypeScript, run evals before go-live, unblock nDSG reviews. This page: who I am, one thing you can play with, and patterns you can steal for your next Zurich account.

0+Production AI tools shipped

Python and TypeScript in production.

0M+Passengers in operational scope

Scale context, not a claim I built AI for every passenger.

0+Enterprise clients at KI Unlocked

40% workflow reduction in deployments.

  • PwCTransfer pricing
  • Credit SuisseChairman's Office
  • Zurich AirportAI Lead
  • Forbes30 Under 30 DACH
  • TEDx2x speaker
  • HSGMaster's degree

PwC to Credit Suisse to two Head of AI roles to Zurich Airport

Builder since 19. I ship fast and sell into enterprise.

CurrentAI LeadZurich Airport

Enterprise AI for 32M+ passengers. Rebuilding ZRH Insider. Voice AI POC to tender in two weeks.

CurrentFounder & CEOKI Unlocked

AI workflow platform. 40% workflow reduction, 8+ enterprise clients.

2023Head of AISpadoom AG

Repositioned an SAP consultancy as AI-ready with shipped integrations.

2022Head of AIHutter Consult AG

Streamlined AI strategy and eliminated delivery inefficiency.

2021Chairman's OfficeCredit Suisse

Strategic initiatives and executive support at the highest level.

2019Transfer Pricing AnalystPwC

International tax consulting. First enterprise consulting foundation.

2018CMOSmartCredit.io

DeFi lending startup. Raised 1,200 ETH, $5.6M funding round.

2017Research AssociateUniversity of St. Gallen

Harvard co-project on innovative business research.

Forbes 30 Under 30DACH, 2022
2x TEDx SpeakerHEC Paris, EDHEC
19+ winsHackZurich, Bain FinTech, venture.ch
30+ talksEnterprise and startup stages
Leader of TomorrowSt. Gallen Symposium, 2021
HSG Master'sUniversity of St. Gallen

90 seconds. Play it.

Who I am and why I fit this role. No deck.

Terence La
90 seconds

Why I am the right fit for OpenAI

A direct pitch for the Forward Deployed Engineer (Zurich) role in Zurich.

Video chapters

Eval workbench: de-risking a first production deploymentOpenAI

How I structure eval gates, latency budgets, and compliance checks for a Swiss bank's first OpenAI workload. Adjust parameters to see where a pilot passes demo stage but fails production review.

OpenAI Zurich FDE Eval & Deployment Workbench

LIVE INTERACTIVE

Simulating production model trade-offs & Swiss nDSG data constraints

Swiss nDSG PII Sanitizer
In-memory redaction & data residency
Structured Output Fallback Chain
Auto-retry schema violations
Temperature0.2
RAG Vector Context Chunk Size4 KB
Real-Time Simulated Performance Metrics Live
Latency (E2E)
224 ms
TTFT ~90ms
Faithfulness Eval
99.5%
Automated benchmark
Cost / 1k Requests
$0.96
Prompt + Completion
Swiss Privacy
100% nDSG
In-Memory PII Mask
PIPELINE EXECUTION TRACE
[0ms] Init payload for gpt-4o (temp=0.2)
[+12ms] Swiss nDSG PII Redactor: Masked 2 sensitive fields
[+90ms] First Token Stream Received (TTFT)
[+214ms] JSON Schema validation passed
[+224ms] Completed with 0 hallucinations | Faithfulness: 99.5%
"Show don't tell: I build systems where performance and compliance go hand in hand." : Terence La

How I unblock DACH production deployments

The patterns I use when a Swiss enterprise account is stuck between a successful POC and signed production.

Eval gates before go-live

Define precision, faithfulness, and latency thresholds tied to the customer's actual workload, not generic benchmarks.

My proof

Built post-interaction eval loops at Zurich Airport that compare model output against operational ground truth before any feature ships.

Projects with real outcomes

I spot trends early, build things fast. Side ventures that prove execution depth beyond one employer context.

github.com/terencela
Project intelligence
Project A12DecisionsExpertsStandards
Why did we change the load assumption?3 cited sources
AI workflow platformActive

KI Unlocked

Enterprise AI workflows with measurable ROI. 40% workflow reduction across client deployments.

8+ enterprise clients

MarketAccountsCampaign
From signal to action
Web3 charityVenture

perseedU

Transparent donation infrastructure with personal tokens. Top 10 at venture.ch in finance.

1,100+ community members

ZRHHKG
Next: Gate E46

12 min walk · passport control ahead

SustainabilityHackZurich 2021

ZooMania

Gamified eco-purchases for families. Winner at Europe's largest hackathon.

HackZurich winner

E-commerceExit

NeverAlone.ch

Emergency marketplace for small businesses during COVID. Built and exited in weeks.

50 vendors onboarded in 4 weeks

AI
Procurement negotiation
Sales & GTMAgency

TL Innovations

Sales funnels, copywriting, and outbound for Swiss enterprise clients including HSG Family Institute.

$0.5M revenue, 10 clients

Context protected
Identity hidden OnRaw data stored Off
DeFi lendingFunded

SmartCredit.io

Decentralized lending platform. CMO role leading to major funding milestone.

Raised 1,200 ETH